What are VIP Perks Points?
VIP Perks Points are our way of rewarding you every time you shop! Instead of a complicated tracking system, you earn 5% of your total purchase back in points on all donated items. Your points are saved directly in your digital VIP account and act as a dollar-off discount on your future visits.
How do I earn points?
It’s completely automatic! Just give the cashier the phone number associated with your account at checkout. 5% of your eligible purchase will immediately convert into points and be added to your VIP balance.
What is the conversion rate for points?
To keep things simple, 1 VIP Point = 1 penny of store credit. Because you earn 5% back on your total purchase of donated goods, you get 5 VIP Points for every $1 you spend.
Can you show me an example of how points add up?
Here is how your spending turns into instant savings on your next trip:
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Spend $10 → Earn 50 Points (worth $0.50)
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Spend $20 → Earn 100 Points (worth $1.00)
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Spend $100 → Earn 500 Points (worth $5.00)
There is no minimum amount required to earn or use your points. Every single penny adds up!
Can I redeem my points for actual cash?
No. VIP Points are strictly digital in-store rewards used to lower your total at checkout. Points have no physical cash value, cannot be exchanged for legal tender, and cannot be paid out as cash at the register.
Do my points expire?
No! Your VIP Points stay securely in your account and never expire. You can save them up for a larger purchase or use them a little at a time.
Can I use my points on clearance or specialty items?
Points are earned on the purchase of all donated goods and can be applied as a discount toward any future purchase on donated goods our retail stores. VIP points can only be used on donated goods.
Where can I check my points balance?
You can also ask any cashier to look up your balance using your phone number before you pay.