Goodwill Southwest Florida – User Agreement & Privacy Policy

Last Updated: June 6th, 2026

Goodwill Southwest Florida values your privacy, and we place a high priority on protecting your confidentiality. This Privacy Policy demonstrates our commitment to the privacy of our members, donors, and website users. It explains what types of information we collect through our website (https://goodwillswfl.org) and how we use it.

Any personal information processed by Goodwill Southwest Florida in connection with this Privacy Policy is controlled by Goodwill Southwest Florida, which is considered the “data controller” of your personal information under the General Data Protection Regulation (GDPR) for European Union and United Kingdom data protection laws.

What is Personal Information?

Personal information means details that identify you or could be used to identify you, such as your name and contact information. It may also include tracking data about how you use our website.

Goodwill Southwest Florida will only process your personal information where we have a legal basis to do so. The legal basis for our use of your personal information is your explicit consent to use your information for a specific, stated purpose.

Information Collection and Use

Our policy is to use the information we acquire from website visitors for internal purposes only. We maintain appropriate security measures to keep this information private.

• Anonymous Browsing: You can visit our site without revealing any personal information about yourself. Your internet browser does, however, automatically inform us of the type of computer and operating system you are using.

• Opt-In Communication: If you choose to give us personal information via the internet for correspondence, we will clearly state how we intend to use that information. If you agree to receive communications from us, you can change your mind at any time by contacting us through our online questions form.

• Data Analysis: We keep track of the domains from which people visit our website. We analyze this data strictly for trends and statistics, and we discard it after use.

• No Commercial Sharing: We do not share any information provided by web users with third parties for commercial purposes.

Data Security

Goodwill Southwest Florida takes strict precautions to keep user information secure. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have established physical, electronic, and managerial procedures to safeguard the data we collect.

For the security of your online transactions, we use the Secure Sockets Layer (SSL) protocol. This protocol encrypts any personal information you enter into registration or donation forms on our website before it is transmitted from your computer to our servers.

Use of Cookies

Certain sections of our website use “cookies” to store user information. A cookie is a small string of text that a website sends to your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address.

Cookies help us understand which parts of our website are the most popular, where our visitors are navigating, and how much time they spend there. We use this traffic pattern data to continuously improve our website.

Cookies were originally designed to help a website recognize a user’s browser as a returning visitor, thereby saving and remembering any preferences set during previous visits. If you are simply browsing our site, a cookie only identifies your browser. You do not have to accept cookies to continue using our website; you can adjust your browser settings to notify you when a cookie is being placed, giving you the choice to accept or reject it.

Your Rights: Access, Corrections, and Deletion

If you have questions about the types of information collected on this website, or if you would like to request a copy, correction, or deletion of your collected information, please contact us through one of the following methods:

• Online: Submit a request via our online questions form.

• In Person: Visit the Goodwill Opportunity Center at 5100 Tice Street, Fort Myers, FL 33905.

International Data Transfers

Goodwill Southwest Florida operates in accordance with the laws of the United States. Visitors to our website should be aware that U.S. laws may differ from those of your country of residence. By using this site or providing us with your personal information, you:

1. Consent to the transfer of any information you provide through the site to the United States or any other jurisdiction at our discretion, and to the processing of your personal information in those regions.

2. Acknowledge that U.S. laws or the laws of other jurisdictions where we transfer or process your data may offer a different or lower standard of protection than the laws of your home country.

Financial Donations and Purchases

It is our strict policy to handle your credit card information and personal data with the highest standards of safety, encryption, and confidentiality. We will never sell or exchange your personal information with third parties. We keep completely confidential all information entered during online purchases, donations, and registrations.

Policy Changes

If you do not agree with the terms of this Privacy Policy, you may not use this website. Goodwill Southwest Florida reserves the right to change this Privacy Policy at any time without prior notice. When updates are made, we will publish the revised version directly on our website.